Missing inbound calls during or after business hours can significantly impact your campaign results.Our call reporting services capture vital information about your marketing efforts, the leads you generate and your loan officers' performance. With our response tracking tool, every inbound call is an opportunity.
We assign a unique toll-free number to your direct mail piece that rings directly to your regular office phone. There is no set up required on your end. This enables us to capture all available caller information in real time.
Learn how your leads are handled and which direct mail pieces prompt the most calls. Receive a wealth of intelligence on each mortgage prospect, such as available phone number and caller's name and address, including the calls you missed. Now you can return all of those calls and maximize your efforts.
Activity Report
With this report you are able to see the number of calls, call duration and percentage of calls you received for each direct mail campaign based on your unique 800 number. Also, see when you receive the highest call volume and when you missed the most calls. That way, you can better staff for your inbound calls.
Daily Call Report
View all calls you received including the customer name, address, phone number, time of call, and the length of time the call lasted. Your TMMG Representative will send this report to you every day throughout your campaign.
Live Transfers
Missing inbound calls during or after business hours can significantly impact your campaign results.Our call reporting services capture vital information about your marketing efforts, the leads you generate and your loan officers' performance. With our response tracking tool, every inbound call is an opportunity.
